Users

Everyone who can sign in to the back office or a portal with elevated access: staff, instructors and corporate client administrators. Learners are managed in Learner records. A user account is not the same record as an employee or an instructor: the three are linked, and any of them can exist without the others.

Roles & permissions Responsibility profiles
Active users
staff, instructors and client admins
Invitations pending
links expire after 7 days
Two-step sign-in
Not active for 30 days
review access each quarter
UserLinked recordsRoles and workspacesStatusTwo-stepLast active
InvitedRoleInvited bySentExpires
Mona Ezzat
mona.ezzat@malyomar.example
Learner supportNour Hamdy1 Octin 5 days
Yara Soliman
yara.soliman@malyomar.example · employee E-013
Sales / account managerHeba Mansour1 Octin 5 days
Youssef Rady
youssef.rady@malyomar.example
InstructorNour Hamdy29 Sepin 3 days
Mostafa Helmy
Sample EPC Contractors · m.helmy@sample-epc.example
Corporate client adminKarim Fathy24 SepExpired
Invited users choose their own password and are asked to set up two-step sign-in on first use.
WhenUserEventWhereResult
Today 09:58Nour HamdySigned inCairo, Egypt · Chrome on macOSOK
Today 09:31Hany LotfyExported invoices, 42 rowsCairo, Egypt · Edge on WindowsOK
Today 08:47Karim FathySigned inAlexandria, Egypt · Safari on iPhoneOK
Today 08:12Salma AdelTried to open instructor payoutsCairo, Egypt · Chrome on WindowsBlocked by role
Yesterday 22:40Sherif Naguib3 failed sign-in attemptsUnknown locationAccount locked
Yesterday 17:05Adel MansourSigned in to the corporate portalRiyadh, Saudi Arabia · Chrome on WindowsOK
Yesterday 15:20Mahmoud AbdallahChanged role of Dina Sabry: added Knowledge hub publishingCairo, Egypt · Chrome on macOSOK
Yesterday 10:02Mohamed TalaatSigned in to the instructor portalCairo, Egypt · Firefox on WindowsOK
Showing the last 8 eventsOpen the full audit log

Three linked records

Employee (HR), user (sign-in and roles) and instructor (teaching profile and agreement) are separate records linked to one person.

Users by role

Edit roles

Sign-in rules

Two-step sign-in required for staff
Two-step sign-in required for instructors
Sign in with a Google or Microsoft work account
Lock an account after 5 failed attempts
Access review. Sherif Naguib has not signed in for 41 days and still has the Finance role, which can export invoices and see payouts. Suspend or change the role?
See last actions
Corporate client admins only see their own company’s learners, seats and invoices. Their access is granted from the account record.