Help

Search the help articles, ask the assistant, or open a ticket with learner support. Tickets are answered within one working day, Sunday to Thursday.

Contact MALYOMAR

Ask the assistant

Answers from help articles and your account
Try:
The assistant can read your enrollments, orders and tickets. It cannot change them.

Help articles

12 articles

My tickets

1 waiting
TicketStatus
3 tickets in 2026

    Other ways to reach us

    Learner support
    Omar Zaki
    Sunday to Thursday, 09:00 to 17:00 Cairo time
    Billing
    Hany Lotfy, Finance
    Invoices, transfers, employer billing
    During a live session
    Use the chat in the virtual classroom; the session host answers there first.
    Phone and email
    Contact page
    Before a live course, run the connection check on your schedule. Most joining problems are a blocked microphone or a company firewall.